For Facebook Chat, we rolled our own subsystem for logging chat messages (in C++) as well as an epoll-driven web server (in Erlang) that holds online users’ conversations in-memory and serves the long-polled HTTP requests. Both subsystems are clustered and partitioned for reliability and efficient failover. Why Erlang? In short, because the problem domain fits Erlang like a glove. Erlang is a functional concurrency-oriented language with extremely low-weight user-space “processes”, share-nothing message-passing semantics, built-in distribution, and a “crash and recover” philosophy proven by two decades of deployment on large soft-realtime production systems.